Support
Context Help
If you feel lost inside our hosting Control Panel, the first step you should take is to push the Help button, which is visible on each page. A popup will show up. It includes detailed info about all the actions that you can carry out on that particular page. Each pop-up window shows up on the same page so that you can quickly return to your work.
Video Tutorials
We have a huge range of video tutorials illustrating how to work with our web hosting Control Panel. They're created for those of you who would like to see how things are being done rather than just reading articles. Thus, everyone can quickly find their way around our hosting Control Panel by simply watching our step-by-step educational video clips.
F.A.Q.
If you can't find the answer you need, examine our extensive Frequently Asked Questions section, which contains questions asked by actual people and provides practical solutions. We regulary "revamp" our FAQ database with new questions & answers in an attempt to cover all the new additions and innovations associated with our web hosting platform.
Ticketing System
If you still can't find the solution you searching for in the Frequently Asked Questions database either, we have a great team of tech support engineers available 24x7 and ready to assist you with any question. Each trouble ticket you send will be responded to in less than 60 minutes (the average support ticket response time being only twenty mins), so you won't have to wait a long time to receive an answer to your question.